Sigma-Aldrich: bite me!
Outsourcing turned out to be the wrong answer. Because you scatter your inventory between India, China, and god only knows what other countries, I had to pay to ship a group of items FOUR times.
You take over Aldrich, then when you order an Aldrich item, you have to pay for a separate shipment.
Then you list an item as in grams. I figure it's a powder. What did I get - 25 grams of said chemical in an unknown amount of liquid. Yup, nowhere on the frickin bottle does it say it's 100 ml, 150 ml or what. I suppose I can back calculate knowing the concentration and the known quanitity. But I already wasted a half hour making sure my calculations were correct since I was expecting a powder I could measure.
For desert, I'm missing two items - one is backordered until APRIL and the other you claim it was shipped.
Assholes. You created a paperwork nightmare with all my shipping receipts. Then cross reference what I actually ordered.
This will be the last time I order basic reagents from you. I would have used Aldrich, but you now own them. I'm sure I can find a chemical supply company willing to kiss my ass for my business. You seem to be busy having your asses kissed by everyone else.